[rocket]
webhook_url = CHANGE_ME_ROCKET_CHAT_WEBHOOK_URL

[odoo]
url = https://CHANGE_ME_ODOO_HOST
database = CHANGE_ME_ODOO_DATABASE
username = CHANGE_ME_ODOO_USERNAME
api_key = CHANGE_ME_ODOO_API_KEY
model = helpdesk.ticket
fields = id,name,stage_id,partner_id,user_id,write_date
limit = 0
order = id asc
track_chatter = true
chatter_model = mail.message

[http]
timeout = 30

[notification]
max_tickets = 50
max_message_chars = 3500
ticket_url_template = {odoo_url}/web#id={id}&model={model}&view_type=form