feat: restore compact ticket notification format

setup.py

@@ -14,6 +14,7 @@ STATE_FILE = "tickets_state.json"
 DEFAULT_TIMEOUT = 30
 DEFAULT_TICKET_FIELDS = ["id", "name", "stage_id", "partner_id", "user_id", "write_date"]
 DEFAULT_MAX_NOTIFIED_TICKETS = 50
+DEFAULT_TICKET_URL_TEMPLATE = "{odoo_url}/web#id={id}&model={model}&view_type=form"
 
 
 def get_config_path():
@@ -40,6 +41,9 @@ def audit():
         tickets_updated,
         previous_tickets_state,
         get_max_notified_tickets(conf_wapt),
+        get_ticket_url_template(conf_wapt),
+        conf_wapt.get("odoo", "url").rstrip("/"),
+        conf_wapt.get("odoo", "model", fallback="helpdesk.ticket"),
     )
 
     send_to_rocket(message, conf_wapt=conf_wapt)
@@ -110,6 +114,10 @@ def get_max_notified_tickets(conf_wapt):
     return conf_wapt.getint("notification", "max_tickets", fallback=DEFAULT_MAX_NOTIFIED_TICKETS)
 
 
+def get_ticket_url_template(conf_wapt):
+    return conf_wapt.get("notification", "ticket_url_template", fallback=DEFAULT_TICKET_URL_TEMPLATE)
+
+
 def build_odoo_payload(service, method, args):
     return {
         "jsonrpc": "2.0",
@@ -235,7 +243,28 @@ def display_odoo_value(value):
     return str(value)
 
 
-def format_ticket_line(ticket, previous_tickets_state):
+def build_ticket_url(ticket, ticket_url_template, odoo_url, model):
+    return ticket_url_template.format(
+        id=ticket["id"],
+        odoo_url=odoo_url,
+        model=model,
+    )
+
+
+def format_ticket_line(ticket, ticket_url_template, odoo_url, model):
+    assignee = display_odoo_value(ticket.get("user_id"))
+    if assignee == "-":
+        assignee = "Personne"
+
+    return "%s : Sujet : %s gere par %s : [cliquer ici pour ouvrir le ticket](%s)" % (
+        ticket["id"],
+        display_odoo_value(ticket.get("name", "Sans titre")),
+        assignee,
+        build_ticket_url(ticket, ticket_url_template, odoo_url, model),
+    )
+
+
+def format_detailed_ticket_line(ticket, previous_tickets_state):
     ticket_id = str(ticket["id"])
     previous_write_date = previous_tickets_state.get(ticket_id)
     change_type = "nouveau" if previous_write_date is None else "modifie"
@@ -253,25 +282,27 @@ def format_ticket_line(ticket, previous_tickets_state):
     return "- " + " | ".join(parts)
 
 
-def build_notification_message(tickets_updated, previous_tickets_state, max_tickets):
+def build_notification_message(tickets_updated, previous_tickets_state, max_tickets, ticket_url_template, odoo_url, model):
     if not tickets_updated:
         return "Aucun ticket n'a ete mis a jour depuis la derniere verification."
 
     displayed_tickets = tickets_updated[:max_tickets]
     hidden_count = len(tickets_updated) - len(displayed_tickets)
     lines = [
-        "Tickets Odoo mis a jour depuis la derniere verification : %s" % len(tickets_updated),
-        "",
+        "Les tickets suivants ont ete mis a jour depuis la derniere verification :",
     ]
     lines.extend([
-        format_ticket_line(ticket, previous_tickets_state)
+        format_ticket_line(ticket, ticket_url_template, odoo_url, model)
         for ticket in displayed_tickets
     ])
 
     if hidden_count > 0:
         lines.extend([
             "",
-            "... %s ticket(s) supplementaire(s) non affiche(s)." % hidden_count,
+            "... %s ticket(s) supplementaire(s) non affiche(s) sur %s au total." % (
+                hidden_count,
+                len(tickets_updated),
+            ),
         ])
 
     return "\n".join(lines)