feat: enrich ticket update notifications

.gitignore

@@ -3,3 +3,4 @@
 /WAPT/certificate.crt
 /WAPT/manifest.sha256
 /WAPT/signature.sha256
+__pycache__/

README.md

@@ -50,9 +50,13 @@ database = CHANGE_ME_ODOO_DATABASE
 username = CHANGE_ME_ODOO_USERNAME
 api_key = CHANGE_ME_ODOO_API_KEY
 model = helpdesk.ticket
+fields = id,name,stage_id,partner_id,user_id,write_date
 
 [http]
 timeout = 30
+
+[notification]
+max_tickets = 50
 ```
 
 Au deploiement, `install()` copie ce modele vers `WAPT.private_dir/ticketing.ini` uniquement si le fichier n'existe pas deja. Il faut ensuite renseigner le fichier prive sur la machine cible. Les mises a jour du paquet n'ecrasent donc pas une configuration deja remplie.
@@ -86,6 +90,10 @@ Le runtime lit et ecrit ce fichier dans `WAPT.private_dir`. Il n'est pas version
 
 La cle API est utilisee comme mot de passe d'API Odoo pour authentifier `username`. Il est aussi possible de renseigner `uid` dans la section `[odoo]` pour eviter l'appel d'authentification.
 
+`odoo.fields` controle les champs recuperes depuis Odoo pour enrichir la notification. Les champs `id` et `write_date` sont toujours ajoutes s'ils sont absents, car ils sont necessaires a la comparaison d'etat.
+
+`notification.max_tickets` limite le nombre de lignes detaillees envoyees dans Rocket.Chat. Le message indique toujours le nombre total de tickets modifies.
+
 ## Protocole Odoo
 
 Le script utilise l'endpoint configure sous la forme `<odoo.url>/jsonrpc` avec le protocole JSON-RPC Odoo standard.
@@ -114,12 +122,29 @@ Lecture des tickets :
   "params": {
     "service": "object",
     "method": "execute_kw",
-    "args": ["database", "uid", "api_key", "helpdesk.ticket", "search_read", [[]], {"fields": ["id", "write_date"]}]
+    "args": ["database", "uid", "api_key", "helpdesk.ticket", "search_read", [[]], {"fields": ["id", "name", "stage_id", "partner_id", "user_id", "write_date"]}]
   },
   "id": 1
 }
 ```
 
+## Notification
+
+Quand des tickets changent, Rocket.Chat recoit un message avec :
+
+- le nombre total de tickets modifies ;
+- une ligne par ticket affiche, limitee par `notification.max_tickets` ;
+- l'ID, le titre, le type de changement, le statut, le client, l'assigne, la nouvelle date de modification et l'ancienne date quand elle existe.
+
+Exemple :
+
+```text
+Tickets Odoo mis a jour depuis la derniere verification : 2
+
+- #187 | Probleme imprimante | type: modifie | statut: En cours | client: Comitari | assigne: Support | date: 2026-07-24 10:00:00 | ancienne date: 2026-07-24 09:00:00
+- #251 | Nouveau ticket | type: nouveau | statut: - | client: - | assigne: - | date: 2026-07-24 11:00:00
+```
+
 ## Tests
 
 Les tests unitaires peuvent etre executes hors WAPT :

TRAVAIL.md

@@ -112,3 +112,11 @@ Ce fichier consigne les interventions Codex sur le projet afin de garder une tra
 - Correction de version demandee : passage de `0.1.0-3` a `0.1-10` pour rattraper les increments precedents.
 - Attention : `target_os` fait partie des attributs signes, le paquet doit etre regenere/resigne avant publication.
 - Regle projet retenue : incrementer `WAPT/control:version` a chaque nouvelle version du paquet.
+
+### Notification Rocket.Chat plus detaillee
+
+- Recuperation de champs Odoo supplementaires par defaut : `name`, `stage_id`, `partner_id`, `user_id`.
+- Ajout de l'option `odoo.fields` pour ajuster les champs lus par `search_read`.
+- Ajout de l'option `notification.max_tickets` pour limiter le nombre de lignes detaillees dans Rocket.Chat.
+- Remplacement du message brut contenant seulement une liste d'IDs par un message avec nombre total, titre, statut, client, assigne, date courante et ancienne date quand disponible.
+- Incrementation de la version WAPT locale de `0.1-11` a `0.1-12`.

WAPT/control

@@ -1,5 +1,5 @@
 package           : comi-odoo-ticketing
-version           : 0.1-10
+version           : 0.1-12
 architecture      : all
 section           : base
 priority          : optional
@@ -29,7 +29,7 @@ editor            :
 keywords          : 
 licence           : 
 homepage          : 
-package_uuid      : 0afd3de2-c939-918b-67b0-d79a8ccba84b
+package_uuid      : 94cab12e-61fb-4a49-fcd2-c1d160d18b22
 valid_from        : 
 valid_until       : 
 forced_install_on : 
@@ -39,6 +39,6 @@ max_os_version    :
 icon_sha256sum    : 
 signer            : pcosson_key
 signer_fingerprint: a25582410cf03bad179a60c189f459a0b03821c92c0cedf209e82448a66a9b4e
-signature_date    : 2026-07-24T07:19:02.000000
+signature_date    : 2026-07-24T07:48:26.000000
 signed_attributes : package,version,architecture,section,priority,name,categories,maintainer,description,depends,conflicts,maturity,locale,target_os,min_wapt_version,sources,installed_size,impacted_process,description_fr,description_pl,description_de,description_es,description_pt,description_it,description_nl,description_ru,audit_schedule,editor,keywords,licence,homepage,package_uuid,valid_from,valid_until,forced_install_on,changelog,min_os_version,max_os_version,icon_sha256sum,signer,signer_fingerprint,signature_date,signed_attributes
-signature         : dBwE3rudjuJOvYhduNbzizfvql8Fqo13fs6anaHSoRoBCnRteqzJy4JRmaA6OV+YJOtfC89E7OnNBKAOvO1YErsaanKzFG+wkZFBZEgGkBcJZsb0xec5iLHoslEt6ZJw9ldsSs0dzRH1tzIb7nthMi5AOkPPqICKf5mXkYiOtAcBG9HjFa8YeYtBwyFM5ME2XeKkqpsESh03cOseNLpQ9DB2vMe0qZHd14nPZe5TpOFen+F4xklHSfemiMU8AFPclewTuhkYC8mqps2+WkHmTWl35ilJGg8BC2nLxiydotmOwc+QqpAYw90N6r9lVnPUFa1Bh2QqnmJnk5bfePYKTQ==
+signature         : FGra+/RipOk5jmR4CkBmu4s9DQkzJ3u8bGhssL3zpRgzynMdnfNDSgVkBIM5XoQsqb+GluNnvqzGT19jvhOr1OVxF4Fk6ErMK/oXezLe/lX2vezTfRGoSUzVG+KPZrzqcuM0Q0g6gu2sctASMw0RuMMdMVgXWrZt/zVu+wS6P6O5MpCoOVRLMoV22jXAuXSz888rwBmSOyVU860Un1wPm4zin+gaJgvsy3GZQSSMhJBR8CGAj8QmeL6cjJrspJ0LDiE8m4UJXHJvlAsRIGxs9Y928L6x2Tg0pl6j02wNnZTKeh3mAM5KZRy5UJR8fbqXbBDuJJR7R1gux2WTw7mEeQ==

setup.py

@@ -12,6 +12,8 @@ CONFIG_FILE = "ticketing.ini"
 CONFIG_TEMPLATE_FILE = "ticketing.ini.example"
 STATE_FILE = "tickets_state.json"
 DEFAULT_TIMEOUT = 30
+DEFAULT_TICKET_FIELDS = ["id", "name", "stage_id", "partner_id", "user_id", "write_date"]
+DEFAULT_MAX_NOTIFIED_TICKETS = 50
 
 
 def get_config_path():
@@ -33,12 +35,12 @@ def audit():
     conf_wapt = load_config()
     tickets = fetch_odoo_tickets(conf_wapt)
     previous_tickets_state = load_tickets_state(get_state_path())
-    tickets_updated = get_updated_ticket_ids(tickets, previous_tickets_state)
+    tickets_updated = get_updated_tickets(tickets, previous_tickets_state)
-
+    message = build_notification_message(
-    if tickets_updated:
+        tickets_updated,
-        message = "Les tickets suivants ont ete mis a jour depuis la derniere verification : %s" % tickets_updated
+        previous_tickets_state,
-    else:
+        get_max_notified_tickets(conf_wapt),
-        message = "Aucun ticket n'a ete mis a jour depuis la derniere verification."
+    )
 
     send_to_rocket(message, conf_wapt=conf_wapt)
     save_tickets_state(get_state_path(), build_tickets_state(tickets))
@@ -92,6 +94,22 @@ def get_http_timeout(conf_wapt):
     return conf_wapt.getint("http", "timeout", fallback=DEFAULT_TIMEOUT)
 
 
+def get_odoo_fields(conf_wapt):
+    fields = [
+        field.strip()
+        for field in conf_wapt.get("odoo", "fields", fallback=",".join(DEFAULT_TICKET_FIELDS)).split(",")
+        if field.strip()
+    ]
+    for required_field in ["id", "write_date"]:
+        if required_field not in fields:
+            fields.append(required_field)
+    return fields
+
+
+def get_max_notified_tickets(conf_wapt):
+    return conf_wapt.getint("notification", "max_tickets", fallback=DEFAULT_MAX_NOTIFIED_TICKETS)
+
+
 def build_odoo_payload(service, method, args):
     return {
         "jsonrpc": "2.0",
@@ -160,7 +178,7 @@ def fetch_odoo_tickets(conf_wapt):
             conf_wapt.get("odoo", "model", fallback="helpdesk.ticket"),
             "search_read",
             [[]],
-            {"fields": ["id", "write_date"]},
+            {"fields": get_odoo_fields(conf_wapt)},
         ],
     )
 
@@ -186,6 +204,13 @@ def build_tickets_state(tickets):
 
 
 def get_updated_ticket_ids(tickets, previous_tickets_state):
+    return [
+        ticket["id"]
+        for ticket in get_updated_tickets(tickets, previous_tickets_state)
+    ]
+
+
+def get_updated_tickets(tickets, previous_tickets_state):
     tickets_updated = []
 
     for ticket in tickets:
@@ -193,11 +218,65 @@ def get_updated_ticket_ids(tickets, previous_tickets_state):
         ticket_write_date = ticket["write_date"]
 
         if previous_tickets_state.get(ticket_id) != ticket_write_date:
-            tickets_updated.append(ticket["id"])
+            tickets_updated.append(ticket)
 
     return tickets_updated
 
 
+def display_odoo_value(value):
+    if value in (False, None, ""):
+        return "-"
+    if isinstance(value, (list, tuple)):
+        if len(value) >= 2:
+            return str(value[1])
+        if len(value) == 1:
+            return str(value[0])
+        return "-"
+    return str(value)
+
+
+def format_ticket_line(ticket, previous_tickets_state):
+    ticket_id = str(ticket["id"])
+    previous_write_date = previous_tickets_state.get(ticket_id)
+    change_type = "nouveau" if previous_write_date is None else "modifie"
+    parts = [
+        "#%s" % ticket["id"],
+        display_odoo_value(ticket.get("name", "Sans titre")),
+        "type: %s" % change_type,
+        "statut: %s" % display_odoo_value(ticket.get("stage_id")),
+        "client: %s" % display_odoo_value(ticket.get("partner_id")),
+        "assigne: %s" % display_odoo_value(ticket.get("user_id")),
+        "date: %s" % display_odoo_value(ticket.get("write_date")),
+    ]
+    if previous_write_date is not None:
+        parts.append("ancienne date: %s" % previous_write_date)
+    return "- " + " | ".join(parts)
+
+
+def build_notification_message(tickets_updated, previous_tickets_state, max_tickets):
+    if not tickets_updated:
+        return "Aucun ticket n'a ete mis a jour depuis la derniere verification."
+
+    displayed_tickets = tickets_updated[:max_tickets]
+    hidden_count = len(tickets_updated) - len(displayed_tickets)
+    lines = [
+        "Tickets Odoo mis a jour depuis la derniere verification : %s" % len(tickets_updated),
+        "",
+    ]
+    lines.extend([
+        format_ticket_line(ticket, previous_tickets_state)
+        for ticket in displayed_tickets
+    ])
+
+    if hidden_count > 0:
+        lines.extend([
+            "",
+            "... %s ticket(s) supplementaire(s) non affiche(s)." % hidden_count,
+        ])
+
+    return "\n".join(lines)
+
+
 def send_to_rocket(message_text, attachments=None, conf_wapt=None):
     """
     Envoie un message a Rocket.Chat via un webhook.

tests/test_ticketing.py

@@ -69,6 +69,38 @@ class TicketingStateTest(unittest.TestCase):
 
         self.assertEqual(ticketing.get_updated_ticket_ids(tickets, previous_state), [2, 3])
 
+    def test_build_notification_message_is_verbose_and_limited(self):
+        previous_state = {
+            "1": "2026-07-24 09:00:00",
+        }
+        tickets = [
+            {
+                "id": 1,
+                "name": "Probleme imprimante",
+                "stage_id": [4, "En cours"],
+                "partner_id": [8, "Comitari"],
+                "user_id": [9, "Support"],
+                "write_date": "2026-07-24 10:00:00",
+            },
+            {
+                "id": 2,
+                "name": "Nouveau ticket",
+                "stage_id": False,
+                "partner_id": False,
+                "user_id": False,
+                "write_date": "2026-07-24 11:00:00",
+            },
+        ]
+
+        message = ticketing.build_notification_message(tickets, previous_state, 1)
+
+        self.assertIn("Tickets Odoo mis a jour depuis la derniere verification : 2", message)
+        self.assertIn("#1 | Probleme imprimante | type: modifie", message)
+        self.assertIn("statut: En cours", message)
+        self.assertIn("ancienne date: 2026-07-24 09:00:00", message)
+        self.assertIn("1 ticket(s) supplementaire(s) non affiche(s)", message)
+        self.assertNotIn("Nouveau ticket", message)
+
     def test_load_tickets_state_returns_empty_dict_when_file_is_missing(self):
         missing_path = os.path.join(tempfile.gettempdir(), "missing-ticket-state.json")
 
@@ -102,6 +134,10 @@ class TicketingStateTest(unittest.TestCase):
         self.assertEqual(post.call_args.kwargs["timeout"], 5)
         self.assertEqual(post.call_args.kwargs["json"]["params"]["service"], "object")
         self.assertEqual(post.call_args.kwargs["json"]["params"]["method"], "execute_kw")
+        self.assertEqual(
+            post.call_args.kwargs["json"]["params"]["args"][6]["fields"],
+            ["id", "name", "stage_id", "partner_id", "user_id", "write_date"],
+        )
 
     @patch("ticketing_setup.requests.post")
     def test_fetch_odoo_tickets_rejects_jsonrpc_error(self, post):

ticketing.ini.example

@@ -7,6 +7,10 @@ database = CHANGE_ME_ODOO_DATABASE
 username = CHANGE_ME_ODOO_USERNAME
 api_key = CHANGE_ME_ODOO_API_KEY
 model = helpdesk.ticket
+fields = id,name,stage_id,partner_id,user_id,write_date
 
 [http]
 timeout = 30
+
+[notification]
+max_tickets = 50